Terms and Conditions for Africa Escapes
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Effective Date: 15 / 01 / 2025
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1. Introduction
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Welcome to Africa Escapes. By booking our travel packages, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
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2. Booking and Payment
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Minimum Group Size: All packages are designed for a minimum of four (4) participants.
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Deposit: A non-refundable deposit of 30% of the total package cost per person is required at the time of booking to secure your reservation.
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Final Payment: The remaining balance must be paid no later than 60 days before the scheduled departure date.
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Late Bookings: For bookings made within 30 days of departure, full payment is required at the time of booking.
3. Cancellations and Refunds
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Cancellation by Client:
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Notice Period: Cancellations must be finalized at least four (4) weeks (28 days) prior to the travel date.
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Forfeiture of Deposit: If a cancellation is made less than four (4) weeks before the travel date, all deposits paid will be forfeited.
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Refunds: Cancellations made more than four (4) weeks before the travel date may be eligible for a partial refund, excluding the non-refundable deposit.
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Cancellation by Africa Escapes: In the unlikely event that we must cancel a tour, clients will receive a full refund or the option to transfer to an alternative tour of equal value.
4. Changes to Bookings
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By Client: Requests for changes must be made in writing. While we will endeavour to accommodate changes, we cannot guarantee all requests can be met.
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By Africa Escapes: We reserve the right to make minor changes to itineraries as necessary. Significant changes will be communicated promptly, and clients will have the option to accept the changes or receive a refund.
5. Travel Insurance
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Comprehensive travel insurance is mandatory for all clients. Proof of insurance must be provided before departure.
6. Health and Safety
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Medical Conditions: Clients must disclose any pre-existing medical conditions that may affect their ability to participate in the tour.
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Fitness Requirements: Some tours may require a certain level of physical fitness. Clients are responsible for assessing their suitability for the tour.
7. Passports and Visas
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Clients are responsible for ensuring they have valid passports and necessary visas for entry into all countries included in the itinerary.
8. Liability
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Force Majeure: Africa Escapes is not liable for any loss, damage, or injury resulting from natural disasters, acts of government, or other events beyond our control.
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Limitation of Liability: Our liability is limited to the total cost of the tour package purchased.
9. Complaints
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Any complaints should be raised with the tour leader during the tour. If the issue is not resolved, please submit a formal complaint in writing within 14 days of tour completion.
10. Governing Law
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These terms and conditions are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.
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For any questions or clarifications regarding these terms and conditions, please contact us at
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