Privacy Policy for Africa Escapes

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Last Updated: 04/ 21 / 2025

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At Africa Escapes, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website at https://africa-escapes.com/ (the “Website”). Please read it carefully to understand your rights and our obligations regarding your personal data.

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1. Information We Collect

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We may collect and process the following types of personal data:

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1.1 Information You Provide:

• Contact Details: Name, email address, phone number, and postal address when you fill out forms on our Website or communicate with us.

• Booking Details: Travel preferences, itineraries, and payment information when you book a package or make inquiries.

• Feedback and Surveys: Responses to surveys, reviews, or other feedback you voluntarily provide.

 

1.2 Information Automatically Collected:

• Usage Data: IP address, browser type, pages viewed, and time spent on the Website.

• Cookies: Tracking technologies to improve Website functionality, analytics, and user experience. (See Section 6 for details on Cookies.)

 

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: Process bookings, respond to inquiries, and deliver requested travel packages.

• To Improve Our Website: Analyze user behavior and feedback to enhance functionality and experience.

• To Communicate: Send updates, newsletters, promotional offers, or notifications about changes to our services.

• To Comply with Legal Obligations: Adhere to applicable laws, regulations, and industry standards.

 

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

• Service Providers: Third-party vendors who assist with payment processing, marketing, or booking logistics.

• Legal Compliance: When required by law, to comply with legal obligations or protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.

• Correction: Rectify inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to legal obligations.

• Objection: Object to certain processing activities, such as direct marketing.

• Data Portability: Request transfer of your data to another organization.

• Withdraw Consent: Revoke consent for processing activities where consent was the legal basis.

To exercise your rights, contact us at info@africaescapes.co.za.

 

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience. These may include:

• Essential Cookies: Necessary for Website functionality.

• Performance Cookies: Collect data on Website usage.

• Targeting Cookies: Used for personalized advertising.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact Website functionality.

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7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for their privacy practices. Please review the privacy policies of third-party websites before providing personal information.

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8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.

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9. International Data Transfers

If you are accessing our Website from outside South Africa, please note that your data may be transferred and processed in South Africa or other countries where we operate. We ensure appropriate safeguards for international data transfers.

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10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will take steps to delete it.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “Last Updated” date.

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12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

 

Africa Escapes

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Email: info@africa-escapes.com

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Thank you for trusting Africa Escapes with your travel adventures.​

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